Aiwyn helps top-ranked professional services firms revolutionize their work-to-cash cycle, resulting in faster cash flow firm-wide, more productive and fulfilled professionals, and a superior client experience. With Aiwyn's Practice Intelligence™ solutions, high-value firm executives, partners, and staff are liberated to deliver more value to clients and work at the highest end of their professional expertise. Aiwyn offers a suite of solutions that speed up the client payment cycle and provide firm leaders with predictive insights to drive smarter strategic growth decisions. 

Benefits of Practice Intelligence™ to accounting firms include: 
- save time, bill faster
- eliminate tedious back office tasks
- reduce days-in-WIP and days-in-AR, 
- speed up client payments
- smooth out cash flow
- protect financial health with predictive insights and controls
- offer a best-in-class experience to both employees and clients

Aiwyn

Customer Support

Provide product support and troubleshoot software issues for accounting profession users.

• Provide expert technical support to customers, troubleshooting software issues and ensuring a seamless user experience.
• Assist in the setup, configuration, and optimization of our software for new and existing customers.
• Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests.
• Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings.
• Manage and prioritize support tickets, ensuring timely and accurate resolutions.
• Contribute to the development of support documentation, FAQs, and knowledge base articles.

Customer Support Specialist

Full-stack Engineer

• Architect & Build - Speed and precision are paramount. Dive deep into creating robust architecture and efficient data pipelines, ensuring we iterate swiftly and effectively.
• Drive & Adapt - Within our agile development team, your versatility is key. You'll work across the technology stack, wearing various hats, adapting to meet the diverse needs of our projects.
• Lead & Innovate - You're at the helm, taking full ownership of your projects. Whether it's a solo endeavor or a collaborative effort, you'll tackle exciting, innovative problems from inception to completion.

Aiwyn Jobs in New York City

Aiwyn

Customer Support Specialist

Aiwyn

Senior Software Engineer

Aiwyn