Alacrity Solutions provides streamlined insurance claims handling, restoration and recovery services. We partner with insurance carriers, corporate entities and government offices to deliver end-to-end claims management solutions. 


• Claims Management
• Managed Repair
• Temporary Housing
• Call Center Support

Alacrity Solutions

Account Manager

Account Manager liaises for Insurance Housing needs, ensuring client satisfaction.

• Contact customers quickly upon receipt of new housing request.
• Timely database entry of new requests.
• Communicate with clients to ensure all of their needs are understood and addressed.
• Maintain database entries on a daily basis to ensure proper timeline of events are documented.
• Locate and coordinate housing placements for THD customers.
• Review detailed furnishings list with the customer and confirm items ordered are correct.
• Detailed review of all correspondence received by the landlord to ensure accuracy.
• Coordination of all aspects of the placement to ensure a successful move in.
• Daily communication with customers to provide an accurate status update.
• Resolve any issues that may arise during a housing placement.
• Contribute and assist team members to meet goals and deadlines.
• Possess time management and organization skills in order to handle multiple tasks and clients at once.
• Build and create strong customer relationships with new and existing clients.
• Responsible for answering rollover and team calls.

Alacrity Solutions Jobs in New York City

Alacrity Solutions

Insurance Housing Account Manager

Alacrity Solutions