Amount accelerates seamless omnichannel customer experiences with a full suite of end-to-end retail banking and point-of-sale solutions. 

Power new and unique digital banking experiences in just months--not years.

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Support Engineer

Manage production issues efficiently at Amount, a digital transformation partner.

•The Production Support Engineering team plays a key role at Amount by ensuring production issues are managed efficiently and effectively. You will manage high priority issues to resolution following industry best practices. You’ll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms.
•Each day, you’ll interact with every aspect of our organization in order to find the best solution for our partner. Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partner’s SLA requirements.

Production Support Engineer

Product Manager

Manage SMB fraud detection products at Amount, a financial technology firm.

• Subject Matter Expertise: Serve as Amount’s internal and client facing expert on both the general SMB fraud landscape, and clients’ individual portfolios.
• Effective Fraud Prevention: Develop and manage fraud detection and mitigation strategies specifically tailored for small business lending.
• Continuous Improvement: Use data and customer feedback to continuously refine and enhance Amount’s platform, staying ahead of emerging threats.
• User-Focused Solutions: Balance security with a positive user experience, ensuring that fraud prevention measures are robust yet non-intrusive.
• Cross-Team Collaboration: Work closely with engineering, sales and customer success teams to deliver high-impact features on time and within budget.
• Strategic Roadmapping: Create and maintain a product roadmap that aligns with company objectives and the evolving needs of our customers.

Amount Jobs in New York City

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Production Support Engineer

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SMB Fraud Product Manager

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