AnswerLab delivers customer insights that help the world’s leading brands create experiences people love. We focus exclusively on user experience research to understand what people see, do, think, and feel when using voice interfaces, AR/VR, websites, mobile applications, wearables, and other digital products.Through thousands of research engagements, we build strategic partnerships that help clients scale their UX impact year over year. To answer your toughest research questions, we employ a mix of techniques, methodologies, and best practices tailored to provide clear, actionable recommendations that generate strategic business results. AnswerLab brings the voice of the user to the conversation, giving you the insights you need to create digital products and services that increase engagement, reduce development costs, drive conversion, and turn your user experience into a business asset.

AnswerLab

User Researcher

Support research execution and collaborate with Fortune 500 clients using mixed methods research.

• As a Mixed Methods User Experience Researcher (UXR), you will be a key member of our quantitative and qualitative research teams, supporting research execution for our Fortune 500 clients
• Partner and collaborate with our clients to execute full research programs and is comfortable flexing between different mixes of quantitative and qualitative methodologies
• Apply current analysis techniques to ensure client business objectives are met, while effectively communicating the results of research findings to all levels of client stakeholders
• Example research methods include a mix of custom surveys, segmentation/persona research, MaxDiff/Kano, one-on-one usability studies (remote and in-person), online and in-person focus groups, exploratory research, diary studies, and quantitative benchmarking studies
• The ideal candidate will likely meet many or most of the job criteria listed

Mixed Methods UX Researcher

Conduct remote or in-person UX research for innovative brands in New York City.

• Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward.
• Leading UX research studies end-to-end, including: Consulting on research methodology or project scope, as appropriate.
• Developing moderator guides.
• Consulting with clients on the development of prototypes for testing.
• Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field.
• Analyzing the research findings, delivering insights that address the stated research questions.
• Crafting recommendations in alignment with research findings for potential next steps in product development.
• Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations.
• Collaborating with clients to ensure the report meets their business needs.
• Presenting to client teams.
• Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients.
• Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results.
• Keeping projects on schedule and within scope and budget.
• Contributing to AnswerLab’s knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.

AnswerLab Jobs in New York City

AnswerLab

Mixed Methods UX Researcher

AnswerLab

UX Researcher - Short Term (NYC)

AnswerLab