Solutions Architect Manager

June 3

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Anthropic

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Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems.

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Description

• Manage and mentor a team of forward-deployed engineers and solutions architects, providing both technical guidance and career development • Set goals and reviews for your team, promoting growth and output • Work with a handful of highest-value enterprise customers on their prompting strategies. Provide technical guidance on integration, deployment, and adoption best practices • Lead and support the team in complex evaluations, problem solving and challenging customer environments • Partner closely with GTM leadership to understand customer requirements • Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes • Travel occasionally to customer sites for workshops, implementation support, and building relationships • Establish a shared vision for creating solutions that enable beneficial and safe AI • Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities

Requirements

• 10+ years of experience as a Forward Deployed Engineer, Customer Engineer, Sales Engineer, or Solutions Architect • 5+ years of engineering leadership experience, preferably in a customer-oriented engineering management role • Have an organizational mindset and enjoy building teams in a relatively unstructured environment • Have excellent communication, collaboration, and coaching abilities • Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments • Strong executive presence and ability to foster deep relationships with our customers • Have at least a high level familiarity with the architecture and operation of large language models and/or as ML in general • Have a working knowledge of programming in Python • Think holistically and can proactively identify the needs of an organization • Make ambiguous problems clear and identify core principles that can translate across scenarios • Have a passion for making powerful technology safe and societally beneficial • Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks • Stay up-to-date and informed by taking an active interest in emerging research and industry trends

Benefits

• Optional equity donation matching. • Comprehensive health, dental, and vision insurance for you and all your dependents. • 401(k) plan with 4% matching. • 22 weeks of paid parental leave. • Unlimited PTO – most staff take between 4-6 weeks each year, sometimes more! • Stipends for education, home office improvements, commuting, and wellness. • Fertility benefits via Carrot. • Daily lunches and snacks in our office. • Relocation support for those moving to the Bay Area.