Product Manager (Property Management Solutions)

August 14

🏡 Remote – New York

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BBB Midwest Plains

Helping connect consumers with trustworthy businesses. Connect with us on social media: @BBBMidwestPlains.

BBB’s mission is to be the leader in advancing marketplace trust. • Creating a community of trustworthy businesses • Setting Standards for marketplace trust • Protecting consumers from scammers

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Description

• As the founding Product Manager of our Property Management Vertical, you will lead the charge in developing and implementing state-of-the-art property management solutions. • You'll enhance operational efficiency and elevate the resident experience. • Crafting and executing a product roadmap for innovative property management solutions that emphasize operational excellence and resident satisfaction. • Performing in-depth market research and engaging with teammates across the org chart to grasp their needs, thereby driving product innovations. • Working closely with cross-functional teams, especially operational managers, to design and deliver user-centric solutions that streamline property management processes. • Defining and prioritizing product features and enhancements that meet the practical demands of daily operations and enhance the user experience. • Overseeing the entire product lifecycle, from conception through launch, to ensure that new tools and features meet strategic goals. • Developing success metrics for new implementations and using analytical insights to optimize performance and impact.

Requirements

• 3-5 years of experience in product management, ideally within the real estate or property management sector • Strong background in API integrations and systems interoperability as a must. • Ability to understand and contemplate data models and how to relate them across disparate systems. • Experience with implementing AI solutions like OpenAI Assistants API or similar technologies is a strong plus. • Bonus points for experience in Single Family Rentals • Comfortability working in a landscape of traditional software development, low-code/no-code solutions, and automation platforms (e.g. Zapier, Make, Salesforce, etc.) • Excellent analytical, problem-solving, and strategic thinking abilities. • Outstanding communication skills, with a demonstrated ability to engage and coordinate with operational managers and other key stakeholders. • Bachelor’s degree in Business Administration, Real Estate, or a related field.

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