Associate SEO Success Manager

May 15

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Botify

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Botify. Be Found.

SEO crawler • SEO log analysis • Crawler and SEO logs • SEO • Google crawling

201 - 500

💰 $55M Series C on 2021-09

Description

• Client Onboarding and Training: Work closely with clients to understand their specific SEO strategy and build a success plan that meets their needs and objectives leveraging the Botify platform. • Platform Configuration: Meet individual client needs by configuring crawl and render settings, creating custom reports, and co-develop business logic to meet client specifications • Platform Support: Act as the primary point of contact for clients' technical inquiries and issues. Troubleshoot and resolve technical problems, working closely with our technical support team when necessary. • Best Practices: provide strategic guidance to clients on how to maximize the value of the Botify products with consideration to technical SEO best practices. • Documentation: Maintain comprehensive documentation of client configurations, customizations, and project details. Create user guides and training materials as needed. • Ad Hoc Customer Support: Shared responsibility across the Global Services team to address all Support Level 1 requests (email, slack, tickets) through triage up to resolution • Continuous Learning: Stay up-to-date with the latest trends in SEO and search engine technology. Share knowledge with the team to enhance our collective expertise. • Voice of Customer: Provide feedback to our Product Team with feature requests and product enhancements

Requirements

• 2+ years of experience as an in-house SEO for a medium to large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO • Possess a strong understanding of search engines' crawling behavior and impact on traffic and revenue • Intermediate understanding of HTML, CSS, and JS • Some background in project management, preferably as an SEO Program Manager or SEO Project Manager; would be a plus • Exceptional analytical, statistical, and problem-solving skills • Strong interpersonal skills; you can work with both technical and business staff • Comfortable with technical concepts and adept at learning new technology applications

Benefits

• 30 minutes with the Talent team • Take-home questionnaire • 30 minutes with the VP of Professional Services • 1-hour presentation with the Professional Services team