We believe that the best way to build new products is to be your own customer. Justworks Labs is a fast-paced, dynamic environment focused on developing new products, operating as a separate entity from Justworks. This ensures the team experiences all of the HR administrative challenges that small businesses face when they do not use an all-in-one HR solution like the core Justworks offering. This helps build empathy and keeps the focus on who we are creating for.

Justworks Labs

Backend Engineer

• Justworks Labs is focused on exploring new products that complement the Justworks PEO and expand our ability to help all small businesses grow and thrive.  We operate in a fast-paced, dynamic environment.  We build and adjust direction quickly, all while maintaining the high standards of excellence Justworks customers have come to expect. We work in a collaborative, hybrid office doing 3 in-office days a week.
• Responsible for coordinating projects, prioritization, and engineers to create and maintain features for our customers. While involving some hands-on coding, this role requires a strong technical background and a passion for mentoring and growing teams.

Engineering Manager, Backend

Product Manager

• Develop, mentor, and lead a team of customer-focused Product Managers
• Help craft Justworks’ Product Management team and processes as we grow
• Gather requirements from internal and external stakeholders and available data - including customer data, external market data, and existing Justworks data
• Build deep institutional and marketplace knowledge of the myriad integrated and point solutions in people management tech
• Help to define and communicate a product vision and strategy with stakeholders and direct working team
• Partner with Engineering, Design, and Go-to-Market teams to create a cross-functional and collaborative development process specific to your domain
• Bring your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation and validation
• Communicate product priorities across the company, using evidence-based decision making
• Create metrics and goals around feature launches, measuring success post-launch and iterating
• Continuously prioritize needs of customers and internal stakeholders, and reassess as needed
• Communicate with the leadership team to determine roadmaps and prioritize work, and present to the CEO
• Be a passionate believer in the Justworks product and evangelize it internally and externally
• Maintain a positive attitude, even in the face of adversity
• Be able to say “No,” but back it up with reasoning
• Do what it takes to get the job done and motivate a team
• Performs other related duties as assigned

Group Product Manager

Customer Success

Implement new clients onto Justworks' payroll platform with accuracy and efficiency.

• Onboard new clients to payroll platform
• Ensure accurate payroll history entry
• Work cross-functionally to resolve inquiries

Justworks Labs Jobs in New York City

Justworks Labs

Engineering Manager, Backend

Justworks Labs

Group Product Manager

Justworks Labs

Payroll Implementation Specialist

Justworks Labs