Broadlume is the world’s largest provider of digital technology to the flooring industry. With its family of companies — FloorForce, Creating Your Space, Bridgeway Interactive, and FlooringStores — Broadlume is redefining the way flooring is bought and sold.

Broadlume

Account Manager

Build client relationships to enhance their success with Broadlume's flooring technology solutions.

• Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
• Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
• Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity
• Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues
• Achieve customer retention, upsell, and cross-sell quotas
• Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking
• Work cross-functional to ensure the success of your client's online campaigns and overall performance.

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Account Manager - Websites

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