CareLuLu is the easiest way for parents to find great child care and preschool programs. On CareLuLu, parents can connect with 200,000 licensed daycares for free (from small home-based daycares to large child care centers and preschools). The online marketplace features a criteria-based search, and detailed information on child care providers such as cost, hours, photos, and verified reviews. It's everything parents need to easily find the perfect daycare! CareLuLu also helps thousands of child care providers grow their business through digital marketing. Founded in 2013, CareLuLu’s mission is to ensure that every child has access to safe, affordable, high-quality child care and early education. Created by parents for parents.

CareLuLu

Customer Support

We're seeking an amazing inside sales and customer support professional to join our team! You’ll be the face and voice of the company and you will help families find a daycare or preschool that matches their needs. This is a mix of an advisor role with inside sales. You must have a desire to close, but also be caring and compassionate with a real desire to help parents through stressful times. You must also have a high degree of Empathetic Intelligence. This is crucial to be successful in this role (if you're unsure what Empathetic Intelligence is, read this VERY useful info: http://bit.ly/2E68IFP) Much of your time will be spent on the phone (and email) so you must be a fluent English speaker. You must be able to commit to a full-time position, working from home on EST hours. You must be entrepreneurial and thrive in a fast-paced role over the phone (headset, multi-tasking by speaking on the phone and entering data into our CRM.) By joining our team, you’ll benefit from working in a collaborative team setting with talented people. You’ll work directly with the founding executive team and your day-to-day work will have a direct impact on our bottom-line. What You'll Be Doing • Perform 50+ calls/day + emails/SMS (no cold calling, calls are to people who used our site) • Take a consultative approach to understand parents’ needs and refer adequate daycares • Accurately maintain records in our CRM to ensure up-to-date customer info and status • Manage leads in our CRM: guide/advise parents with frequent follow up • Communicate clearly, provide exemplary customer service, and manage long-term high-value relationships

CareLuLu Jobs in New York City

CareLuLu

Inside Sales and Customer Support

CareLuLu