Senior Compliance and Privacy Manager

January 12

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CareMessage

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CareMessage is the largest patient engagement platform for underserved populations in the United States.

Patient Engagement • Mobile Health • Healthcare Software • Patient Communication • Patient Messaging

51 - 200

💰 $250k Grant on 2020-07

Description

• Draft, edit, review and interpret Contracts, Policies, Business Associate Agreements, Terms of Service, and other similar contractual documents, through the lens of compliance considerations and mandates • Remain up-to-date on new regulations in our space that have ramifications for our product, business, and/or customers and their patients • Review and assist with the selection and implementation of related compliance training resources for workforce • Lead initiatives that increase our team’s awareness of and responsiveness to compliance requirements including internal training, audits, etc. • Advise on investigations and risk assessments of potential privacy breaches, if needed (rare) • Conduct compliance risk analyses and make recommendations and decisions to best protect the company • Develop relationships with external SMEs, industry groups, and legal counsel as it pertains to compliance related topics • Participate in synchronous and asynchronous product discussions to advise on compliance-related implications • Draft internal and external facing communications to help our team and our customers remain aware and compliant with all regulations • Be an advocate for compliance within the company • Build and maintain strong relationships with peers and stakeholders

Requirements

• Possess comprehensive understanding of and remain current on key compliance mandates and legislation related to Voice/SMS messaging, Privacy, and Healthcare, including but not limited to: HIPAA, TCPA, STIR/SHAKEN, & other state mandated Privacy Acts such as CCPA, VCDPA, etc. • Demonstrated experience with Project and/or Program Management in a cross-functional capacity • Proven familiarity with contractual terms, language, and implementation • Highly organized and detail-oriented, with strong emphasis on thoroughness • Strong interpersonal skills with ability to interact and build rapport with executive-level external clients and internal stakeholders • Exceptional written and oral communication skills • Ability to identify and manage priorities • Capable of multi-tasking and working independently • Positive attitude and team player • Expert proficiency on Microsoft Office and Google Suite • You have experience working remotely • You have a commitment to supporting and fostering diversity and inclusion within the teams you have worked with (We have a global team and you will regularly collaborate with people from a variety of walks of life)

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service