Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations increase their revenue.  Since being the first Local Reputation platform in 2009, we now analyze and improve over 1,900,000 storefronts for their reviews, rankings, listings, pages, and social media presence. 

We help retailers make a distinct impact in their revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. We take this a step further by offering the only integrated local visibility rank tracker. This makes it easy for you to measure ROI using the most complete local presence management platform in the world. 

The benefit for our clients is complete online presence management simplified into a single dashboard. We also power a white-label reputation management dashboard for many agencies across the U.S.

Some customers include Caliber Collision, Commerce Bank, AMITA Health, Lincoln Property Management, A&W Restaurants, Tender Greens, Dickey’s BBQ, Pet Valu, and Sherwin-Williams Company.

Chatmeter

Performance Marketing

Lead demand generation strategies at Chatmeter to drive growth and revenue.

•Lead the development and execution of high-impact marketing campaigns across channels, including paid media, email, and more.
•Collaborate closely with marketing operations to deliver actionable insights and optimize campaign performance.
•Develop and iterate on an ABM strategy to engage and convert target enterprise accounts.
•Partner with Sales to ensure they’re equipped with the materials and insights needed to turn leads into sales opportunities.
•Continuously analyze and refine the lead-to-opportunity funnel, driving improvements through data-driven insights.

Demand Generation Manager

Onboarding Specialist

Guide clients through software setup, goal-setting, and training for successful onboarding.

• Serve as the primary point of contact for clients to ensure a successful onboarding process to the Chatmeter dashboard.
• Become a Chatmeter product expert and provide training sessions to new clients of varying sizes and industries.
• Own the rapport and relationship with the client from the point of sale until hand off to a customer success manager.
• Work with clients to identify, correct, and advise on how to align business objectives within the Chatmeter software.
• Contribute to internal resources and deliver meaningful product feedback to leadership and relevant teams.
• Act as Project Manager for assigned Onboarding projects from Kick-Off to Go Live.
• Advise and educate SMB to Large Enterprise customers on Customer Success best practices and align business use cases to product solutions.
• Confidently train and educate customers’ Admin teams on configuration and assist in customers’ user training and implementation plans.
• Identify potential issues with each Onboarding project and work with Product, Engineering and Customer Success to take timely and effective action to resolve them.
• Present and drive a consultative approach to Onboarding that is both empathetic to customers’ pain points and objectives, and educates on best practices.
• Manage multiple projects and daily tasks in an organized manner and with on-time delivery.

Chatmeter Jobs in New York City

Chatmeter

Demand Generation Manager

Chatmeter

Customer Onboarding Specialist

Chatmeter