Customer Support Supervisor

May 16

🏡 Remote – New York

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Clipboard Health

Choose where and when you work. Get paid right away. Healthcare shifts near you, on your schedule.

51 - 200

💰 $30M Series C on 2022-02

Description

• Provide coaching and feedback to agents for performance improvement • Monitor agent performance metrics and provide regular written feedback

Requirements

• +2 years of supervisor experience- you've directly led and supervised a team • +2 years of coaching experience - you've been directly responsible for helping others improve their performance • +2 years of customer service experience - you have been in a customer-facing position

Benefits

• 11 paid holidays • Generous PTO increasing with years of service • Generous paid sick time • Annual day of service

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