Clipboard Health
Choose where and when you work. Get paid right away. Healthcare shifts near you, on your schedule.
51 - 200
Operations Analyst
5 days ago
🏡 Remote – New York
Clipboard Health
Choose where and when you work. Get paid right away. Healthcare shifts near you, on your schedule.
51 - 200
Description
• The Strategic Ops team drives several core operational services on the worker side of the marketplace including Product Ops, Tech Ops, Knowledge Ops, & Business Intelligence. • This is a highly cross-functional role where you will leverage your analytical & operational skills to help drive the success & visibility of new operational deployments in Strategic Ops. • As an Ops Analyst, this includes key responsibilities such as: • Systems-Thinking: Leverage first principles thinking to surface systems-level inefficiencies and architect high-impact interventions across critical operational functions within the marketplace. • Data Analysis (SQL): Convert raw data into strategic insights that drive customer-centric decision-making across all phases of the project delivery lifecycle. • Project Ownership: Own high-visibility projects and work closely with other stakeholders (e.g. Product & Engineering) to design and deploy new features & flows that drive maximum customer value. • Process Design: Map out user journeys & SOPs across various touchpoints, identifying pain points and opportunities for process optimization.
Requirements
• Innovation at scale: Work on cutting-edge projects that leverage emerging technologies such as generative AI to impact thousands of healthcare workers each day. • Impact on healthcare: Contribute to a mission-driven company that makes a real difference in lifting healthcare workers up the socioeconomic ladder. • Extreme ownership: As one of the first hires in a strategic function, there's significant potential for career advancement in an extreme-ownership role as the team and company grow. • Cross-functional exposure: You will gain invaluable experience working across multiple departments, enhancing your understanding of the different parts of a high-growth unicorn startup. • High velocity startup environments: Enjoy the dynamism of a startup culture backed by the resources and stability of a profitable $1.3B-valued company.
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