The Center for Open Science (COS) is a non-profit organization based in Charlottesville, Virginia. COS is dedicated to improving the alignment between scientific values and scientific practices to improve the accumulation and application of knowledge. Operating with a technology start-up atmosphere and mindset, the COS team moves quickly, identifies problems and creates solutions, encourages risk-taking, blends science and technology, and is collaborative, high energy, and dedicated to openness.

Center for Open Science

Customer Support

Provide user support for OSF, enhancing research workflows and engagement.

• Recognize key barriers and opportunities that researchers face with project lifecycle management, data management, and data sharing.
• Provide primary issue triaging on the user support help desk, responding to researcher reports of issues and feature requests.
• Coordinate with Product, Engineering, and Quality Assurance teams to ensure prompt resolution of issues.
• Maintain a deep understanding of general OSF capabilities to respond to user queries effectively.
• Support community engagement programs by cultivating strong and trusted relationships within research communities.
• Identify accomplishments of OSF users through user support interactions.
• Assist in developing OSF user documentation and resources.
• Report on customer relations activities regularly and contribute to the evaluation of user support trends.

User Support Specialist

Program Manager

Founding Program Manager to co-create a Metascience Alliance for community building.

• Coordinate and lead a community-led process for the Metascience Alliance
• Develop a strategy to enact the Alliance
• Implement the Alliance for a two-year pilot phase
• Develop a sustainability plan if the Alliance shows promise
• Achievement of objectives requires 40 hours/week for 48 weeks/year

Founding Program Manager

Data Scientist

Drive data science efforts for the Center for Open Science's strategic initiatives.

• Lead data strategist to identify and integrate data throughout the organization.
• Use available data to answer critical organizational questions and conduct deeper analyses.
• Work closely with the Engineering team to inform strategy and enhance data pipelines.
• Enable democratization of data science across teams and external stakeholders.
• Oversee documentation and implement good data management practices.
• Maintain and troubleshoot workflows for gathering and visualizing data.
• Contribute to research studies to improve implementation of COS’s Theory of Change.
• Articulate insights from data science activities to the team.

Center for Open Science Jobs in New York City