Staff Analytics Engineer

August 15

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Crisis Text Line

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Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲

201 - 500

💰 $23.8M Series B on 2016-06

Description

• Deliver the most trusted, innovative, and easy-to-use Crisis Care Platform in the industry and drive unprecedented levels of growth for people in need worldwide. • Ensure that every user feels a sense of community on our platform, allowing us to build trust, and grow our impact. • Enable our global affiliates to power their crisis support operations in an efficient and dynamic environment • Provide a services/API-first architecture based on federated sources of data and infuses predictive insights (ML and otherwise) in every aspect of our Platform and Experience. • Create data products that quantify the quality of our products in the effort to foster crisis support across the globe.

Requirements

• 4+ years of querying and modeling data using SQL • 2+ years using python for data analysis/data science (matplotlib, numpy, pandas) • 2+ years building data models for use in dashboarding tools (Looker, Sisense, PowerBI, Tableau, or similar). • Familiar with distributed computing systems such as Spark (Scala, Pyspark) • Ability to influence strategy and align stakeholders to evolve data use based on research, data, and industry trends • Fluent with git (preferred) or other version control systems and practices • Experience with pipeline orchestration tools such as Databricks Workflows or Airflow • Experience with dimensional modeling and creating data marts for a variety of stakeholders • Experience with monitoring, logging, and other observability practices for maintaining data pipelines in production • Familiarity with CI/CD systems

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan: 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)