FP&A Implementation Manager

July 26

🏢 In-office - Manhattan

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Cube

We’re on a mission to help every company hit their numbers. Accelerate your FP&A with Cube.

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Description

• As an Implementation Manager at Cube, you will play a pivotal role in our Customer Experience team, working closely with our biggest customers to ensure efficient and effective onboarding. • You will act as a trusted partner to customers during onboarding, supporting the successful adoption of Cube and ensuring that customers achieve their FP&A goals. • Reporting to the Director of Professional Services, this role combines expertise in FP&A with strong relationship-building and creative problem-solving skills. • You will have a direct impact by improving our product and services while helping finance professionals succeed.

Requirements

• You have experience leading end-to-end onboarding processes for new customers, ensuring rapid time-to-value and sustainable success. • You’ve managed onboarding projects to ensure on-time completion within scope and to the customer's satisfaction. • You’re a thought leader and are comfortable advising customers. • You’ve configured systems to deliver solutions that meet customer needs. • You consistently communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders. • You have a strong partnership with CSM’s, Sales, and PS/CX Leadership to address project risks and roadblocks, maintaining ownership of the project throughout. • You proactively analyze customer readiness for project usage and offer advice on better engagement with a platform. • You have experience handling multiple concurrent projects, managing competing priorities effectively.

Benefits

• Our flexible paid vacation and sick/mental health time guidelines help you get the time and space you need. • We have a number of Flex Days built in throughout the year when everyone at Cube can use the day to catch up on a project, take a customer call/demo, or recharge at home or in your community. • We offer stock options to all full-time employees of Cube, as we want you to be connected to the success of the company. • We provide medical, vision, and dental insurance options, including FSA/HSA options plus free memberships to OneMedical, Teledoc, and Talkspace. • We give up to 12 weeks of paid parental leave. • We offer each Cuber a $100 learning budget to spend on books, classes, or events that support your development. • You’ll be joining an experienced team of tech startup leaders who are eager to work with you and provide support and mentorship! • You’ll work for a company that our customers are truly excited about!

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