Clear skin can be life-changing, but it's not easy to see a dermatologist. At Curology, we provide prescription medications custom-formulated for each patient's skin and shipped directly to their door. We tailor the entire Curology experience specifically for patients with acne and anti-aging concerns, allowing us to provide incredibly personalized, effective and affordable care at scale.

We’ve assembled a committed team of dermatology providers and created a secure online platform, bringing professional acne care and prescription treatment to tens of thousands of people who wouldn’t otherwise be able to access or afford it. Curology helps people see tremendous, long-term improvements previously accessible only to a small percentage of the population. Our formulas are already on tens of thousands of sinks across the US.

Our technology enables 1:1 chats with real dermatology providers and lets users to share their journeys with an engaged and growing community. Members can upload photos and track their progress over SMS, as well as browse and post digital postcards to share victories and encourage others.

Curology is headquartered in the Embarcadero neighborhood of San Francisco

Curology

Site Reliability Engineer

Lead SRE team to deliver reliable solutions for Curology's infrastructure.

• Architect and lead the delivery of high-quality and reliable solutions through creative problem-solving and technical expertise.
• Enable Engineers on your team to improve the quality and impact of their work.
• Evangelize reliability-as-a-feature through monitoring, service-level objectives, automation, everything-as-code, and testing.
• Provide technical leadership and guidance to the SRE team.
• Set the direction for SRE projects, aligning them with organizational goals.
• Define and instrument Service-Level Objectives to ensure excellent customer experience.
• Lead initiatives to improve system resilience and scalability.
• Host postmortems to share learnings and improve reliability.
• Participate in an on-call rotation to assist in finding resolution during incidents.

Lead Site Reliability Engineer

Build and lead a high performing Data Analytics & Data Engineering function for personalized skincare.

• Lead a team of data analysts and data engineers across commercial and digital product, ensuring strategic alignment and rapid executional excellence.
• Design and apply advanced analytical techniques to address business challenges, such as customer acquisition/growth, maximizing AOV, and driving profitability.
• Analyze business performance and trends, providing weekly actionable insights and root-cause analysis for rapid decision-making across commercial teams.
• Implement data governance, quality, and security best practices to ensure data integrity and accuracy.
• Collaborate with Commercial and Finance leaders for annual and quarterly planning, utilizing consumer engagement data and business insights.
• Establish a strong experimentation culture and processes across analytics and product management teams.
• Develop and implement advanced analytics models, including predictive propensity, marketing mix, and marketing attribution models, to drive revenue and informed decision-making.
• Partner with the data engineering team to design and maintain scalable data pipelines, ETL processes, and data warehousing solutions.
• Incorporate data and insights from an omnichannel perspective (e.g. retail, Amazon) to inform a more holistic view of our business.
• Develop and maintain key performance metrics for regular reporting and analysis to stakeholders and executive leadership across the full funnel.
• Stay current with new technologies, methods, and industry trends to maintain the company's data-driven innovation edge.
• Exhibit ownership and leadership by personally carrying out advanced data analysis, pinpointing data quality concerns, and discovering significant actionable insights.

Curology Jobs in New York City

Curology

Lead Site Reliability Engineer

Curology

Associate Director, Data & Analytics

Curology