Cutover
The Collaborative Automation platform
IT Release Management and Business Continuity Management
51 - 200
Associate Customer Success Manager
July 4
🏢 In-office - Manhattan
Cutover
The Collaborative Automation platform
IT Release Management and Business Continuity Management
51 - 200
Description
• An inclusive work environment leading with empathy and enabling others to succeed • Cutover’s Collaborative Automation SaaS platform simplifies complexity and increases visibility • Customer Success Managers assist customers throughout their lifecycle and drive value unlock.
Requirements
• 1-3 years of experience in a customer facing role, ideally with Enterprise SaaS solutions • Entrepreneurial spirit with a high tolerance for ambiguity and complexity • Technically savvy with experience using modern SaaS Customer Success tools • Balanced approach to Customer Success and familiar with business objectives • Clear credibility and comfortable navigating enterprise organizations • Adept at supporting meaningful, data-informed Business Review processes • Passionate Customer Advocate synthesizing client feedback.
Benefits
• Share Options • 20 days of PTO per year + public holidays • 3 volunteer days • A top-tier private health insurance package • 401k contribution plan • Work from home stipends • A personal learning and development budget through Learnerbly • Globally consistent parental leave approach • Employee Referral Scheme • Multiple Cutover mental health initiatives • All the company swag you could ever need.
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