The Data Deployment Platform. Get out of the lab and into production with a single API to mobilize the world's data

Demyst

Sales Engineer

Lead technical solutions for Demyst's enterprise clients in data integration.

• At Demyst, we're transforming the way enterprises manage data, eliminating key challenges and driving significant improvements in business outcomes through data workflow automation. 
• Demyst is known for partnering with our clients to capture value from external data. 
• You should have experience and be motivated to become an expert in the external data ecosystem and the power of data platforms. 
• You'll be relied upon for your entrepreneurial nature, technical aptitude, collaborative style, and ability to engage with the senior stakeholders of our enterprise clients in the financial services and insurance verticals. 
• You will be creative in seeking greater efficiencies within and across your teams and those with which you partner (e.g. Sales, Product, Operations), and encourage the use of AI to maximize impact. 
• Work alongside the sales team to engage clients, uncover their core business objectives, and provide consultative technical expertise that meaningfully contributes to securing new revenue bookings throughout the sales cycle. 
• Serve as the technical architect for the region, owning the design and delivery of tailored, high-level solutions that address client needs while ensuring alignment with Zonic’s platform capabilities and scalability. 
• Lead the technical requirements gathering process, working closely with clients and stakeholders to understand and document business and technical needs. 
• Lead technical discussions with client and present Zonic’s capabilities through product demos and customized presentations. 
• Conduct workshops with clients to identify challenges and provide tailored technical solutions for their external data integration. 
• Analyze complex business processes, systems, and data to design robust technical solutions that align with client requirements. 
• Develop detailed technical documentation, including technical specifications, system architecture, and process flows. 
• Collaborate with development teams to ensure the delivered solutions meet client expectations and technical requirements. 
• Manage and lead a team of business analysts and delivery professionals, ensuring clear communication of goals and responsibilities. 
• Oversee the technical delivery of client projects in the US region, ensuring they are completed on time, within scope, and within budget. Conduct solution testing and validation to ensure quality and client satisfaction. 
• Ensure clients are effectively onboarded and trained on the technical aspects of the company's products and services. 
• Monitor client usage and technical adoption of the product, providing guidance and support to maximize value. 
• Track technical performance metrics and client satisfaction levels, identifying opportunities for technical improvement and growth. 
• Provide regular feedback and performance evaluations to team members, fostering their professional growth and development. 
• Promote a collaborative and inclusive team environment, encouraging knowledge sharing and collective problem-solving. 
• Address and resolve team conflicts and challenges, ensuring a positive and productive work atmosphere. 
• Allocate resources effectively across projects to ensure optimal team performance and project success. 
• Other duties as required

Senior Sales Engineer

Customer Success Manager

• Player/coach accountable for Client Delivery across the region, overseeing the delivery lifecycle to ensure successful implementations according to agreed scope, timelines, and quality standards
• Build and maintain process to monitor project progress, track key performance indicators (KPIs), and take corrective actions if deviations from the plan occur
• Develop and implement best practices, methodologies, and tools to optimize Client Delivery and enhance overall efficiency and effectiveness
• Collaborate with cross-functional teams, such as Sales, Account Management, Product, and Platform to ensure smooth handoffs, seamless Client Delivery, and improved ways of working
• Ensure all projects have comprehensive project plans that define project scope, objectives, deliverables, timelines, and resource requirements
• Work closely with customers to gather requirements, identify dependencies, and establish project milestones
• Proactively identify potential issues or obstacles that may impact Client Delivery. Implement risk mitigation plans to minimize their impact. Act as an escalation point for Client Delivery, and escalate risks and issues to other functional leaders or exec as appropriate
• Train and coach team in effective client communication, e.g., providing regular project updates, status reports, and keeping all relevant parties informed about project progress, milestones, and changes or risks
• Manage and coach a team of Delivery Managers, Business Analysts, and Data Engineers, fostering their professional growth and promoting a culture of continuous learning
• Assess the skill sets and availability of team members, assign tasks and responsibilities, and ensure that resources are utilized efficiently to meet Client Delivery requirements
• Monitor and report key performance metrics, such as project timelines and resource utilization to Executive leadership
• Drive continuous improvement initiatives to identify opportunities for process enhancements, automation, and increased scalability while maintaining the highest standards of quality
• Other duties as required

Client Success Lead

Data Engineer

• Collaborate with internal project managers, sales directors, account managers, and clients’ stakeholders to identify requirements and build external data-driven solutions
• Perform data appends, extracts, and analyses to deliver curated datasets and insights to clients to help achieve their business objectives
• Understand and keep current with external data landscapes such as consumer, business, and property data.
• Engage in projects involving entity detection, record linking, and data modelling projects
• Design scalable code blocks using Demyst’s APIs/SDKs that can be leveraged across production projects
• Govern releases, change management and maintenance of production solutions in close coordination with clients' IT teams

Demyst Jobs in New York City

Demyst

Senior Sales Engineer

Demyst

Client Success Lead

Demyst

Data Engineer

Demyst