DiligenceVault is the first two-sided and global fund diligence ecosystem for the investment management industry which supports both institutional and wealth investors and their investments across ETFs, Mutual Funds, Hedge Funds, and Private Markets strategies. End investors and allocators leverage the platform to digitize and automate their diligence processes and significantly cutting their time to analyze data. RFP, investor relations and portfolio specialist teams at asset managers adopt the platform to digitize and centralize all of their investor content and Q&A, collaborate as teams, and leverage our intelligent algorithms to deliver a responsive and modern experience to their investor clients. As a team, we believe in and deliver a data driven diligence experience to the industry significantly cutting down cost for all involved, and getting our clients ready for the future of data.

DiligenceVault

Attorney

Legal Operations Associate at DiligenceVault managing legal matters efficiently.

• Collaborate with management to devise efficient legal processes.
• Prepare, draft, and review various types of contracts, including vendor agreements, client service agreements, NDAs, partnership agreements, and employment agreements.
• Communicate complex legal concepts clearly and effectively, both verbally and in writing.
• Oversee governance matters and corporate record-keeping.
• Negotiate contract terms with external parties to ensure favorable terms and mitigate risks.
• Liaise with and supervise external counsel for outsourced legal matters.
• Ensure all contracts comply with applicable laws, regulations, and company policies.
• Provide advice to internal stakeholders on contract-related matters, risk management, and legal obligations.
• Maintain accurate and organized records of all contracts and legal documentation.
• Identify potential legal risks and develop strategies to address and manage them.
• Work closely with other departments, including sales, finance and HR, to ensure contracts align with overall business objectives and strategies.
• Stay updated on industry trends, legal developments, and regulatory changes that may impact the company.

Legal Operations Associate

Customer Success

• Maintain open communication with the clients to understand client needs, feedback, and pain points.
• Gather and analyze product feedback from internal and external sources, including client surveys, user interviews, and support tickets.
• Stay up-to-date on industry trends, competitor offerings, and emerging technologies relevant to the industry.
• Synthesize feedback and research to prioritize product enhancements and new feature development.
• Clearly and effectively communicate research findings and recommendations to stakeholders across the company.

Client Success (Product Research)

Engineering Manager

Lead engineering for high scale cloud platform and services.

• Looking for an Engineering Manager with strong experience in building and leading high scale, high performance cloud platform and services.
• Opportunity to wear many hats and contribute/lead all aspects – design, scalability, architecture, cloud, and DevOps.

• Manage day-to-day communications with clients in Europe, Middle East, Africa (EMEA)
• Oversee the onboarding of new accounts in EMEA and ensure successful implementation
• Partner with Product & Engineering teams on client implementations and client suggestions & feedback
• Prioritize issues and troubleshoot as they arise
• Answer support and technical questions from our wider Responder user base
• Perform basic root cause analysis and follow through to resolution
• Monitor error logs and proactively engage the customer and escalate to the appropriate technical resources
• Own the renewal process and partner with the Sales team in managing to upsell opportunities
• Willingness to learn the DiligenceVault platform and product and be the subject matter expert on platform functionalities
• Help develop and maintain the Company’s knowledge base, and product updates, and lead webinar training sessions
• Liaise between Sales and Product teams to help in the delivery of new modules and functionalities
• Be a team player as part of the Global Client Success team; ensuring successful cross-functional participation (sales, marketing, product teams)

DiligenceVault Jobs in New York City

DiligenceVault

Legal Operations Associate

DiligenceVault

Client Success (Product Research)

DiligenceVault

Engineering Manager

DiligenceVault

Client Success Manager

DiligenceVault