Replace manual GRC efforts, reduce costs, and save time preparing for audits and maintaining compliance. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. We help thousands of companies streamline compliance for SOC 2, ISO 27001, HIPAA, GDPR, your own custom frameworks, and many more through continuous, automated control monitoring and evidence collection. Drata is backed by ICONIQ Growth, Alkeon, Salesforce Ventures, GGV Capital, Okta Ventures, SVCI (Silicon Valley CISO Investments), Cowboy Ventures, Leaders Fund, Basis Set Ventures, SV Angel, and many key industry leaders. Drata is based in San Diego, CA with team members across the globe.

Drata

IT Support

Support customers in deploying compliance automation platform and troubleshoot technical issues.

• Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
• Help our customers with fully deploying Drata into their organizations. That involves troubleshooting with Drata itself to solving contextual issues related to a user’s cloud infrastructure, version control, IdP, HRIS, and endpoints within their environment.
• Serve as a technical expert when covering correspondence via live chat, email, and video.
• Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
• Work alongside our customer success managers to help customers complete full rollouts of Drata and, occasionally, work with sales to facilitate upsell opportunities.
• Channel feedback to the rest of the company, especially when collaborating with our product and engineering teams to troubleshoot and define issues, and track their impact and fixes.
• Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.

Technical Support Representative (Remote)

Compliance

Provide compliance advisory services for security and compliance automation platform.

• Advise customers in building information security policies, uploading evidence for controls and overall audit readiness as they prepare for audits and assessments against SOC2, ISO 27001/270002, HIPAA, PCI, HITRUST, NIST CSF, NIST 800-53, NIST 800-171, CMMC, FedRAMP, GDPR, CCPA, etc.
• Primarily serve as a compliance expert via live chat, in customer-facing meetings, via email and executable work for customers.
• Development and present documentation for the GRC industry best-practices and on common compliance questions received from customers for both external and internal audiences.
• Research and stay updated on major cloud providers’ services, emerging technologies in the cybersecurity space, and new and updated information security and compliance frameworks/standards and privacy standards.
• Assist in creating external training content, videos and webinars.
• Collaborate and provide feedback with the Product team in their development of a common control mapping across multiple information security and privacy frameworks ( ex: SOC2, ISO 27001, HIPAA, PCI, HITRUST, NIST 800-53, NIST 800-171, CMMC, FedRAMP, GDPR, CCPA, etc. ).
• Assist with reviewing marketing articles and blog posts for accuracy, as needed.
• Assist the Sales team, as needed, with responding to prospective customer questions.
• Partnering with Customer Success and Account Managers in providing current customers with additional compliance advisory services, as needed.
• Assisting with internal GRC initiatives, such as internal audits and other compliance initiatives.
• Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.

Compliance Advisor (Remote)

Account Executive

Drive partnerships and revenue growth for a security and compliance automation platform.

• Responsible for bringing new partners on board and consistently growing revenue by exceeding revenue targets/quota
• Identify prospects based on their mission alignment
• Develop and execute strategies for driving partnerships and revenue
• Build and manage your pipeline of prospects; become an expert on a region and understanding the complexities of that specific market
• Consult senior executives to discover their needs and educate them through an accelerated buying process
• Identify opportunities to improve our product offering based on deep understanding of the needs of our partners

Commercial Account Executive (Remote)

Sales

Lead Salesforce Administration team supporting Drata’s compliance automation platform's operational needs.

• Engage in strategic planning with business stakeholders to provide direction, guidance or recommendations on technology and architectural considerations.
• Manage relationships with Salesforce and other vendor partners that provide technology and services used by stakeholders; keep abreast of new trends and releases on core platform and marketing products.
• Implement strategic enhancements that result in improved productivity, increased efficiencies, and time-saving processes.
• Lead, mentor, and manage a team of Salesforce administrators and developers with Sales Cloud and CPQ/Billing expertise.
• Configure, customize, and maintain our Salesforce instances to meet evolving business requirements.
• Guide the management of user roles, profiles, permissions, flows, and data integrity.
• Design, develop, and deploy custom solutions using Apex, Visualforce, and Lightning Web Components.
• Lead CPQ/Billing deployments, configure pricing rules, and optimize billing workflows to ensure a seamless integration between Salesforce CPQ/Billing and other modules.
• Lead Salesforce projects from initiation to completion, ensuring on-time delivery within budget and scope.
• Coordinate with cross-functional teams and manage project documentation.
• Set clear goals and expectations amongst your team and stakeholders, provide feedback, and foster a collaborative team environment.

Drata Jobs in New York City

Drata

Technical Support Representative (Remote)

Drata

Compliance Advisor (Remote)

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Commercial Account Executive (Remote)

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Senior Manager, Salesforce Administration (Remote)

Drata