Operations Analyst
18 hours ago
🏡 Remote – New York
Description
• Support company wide scaling journey by optimising commercial processes • Support Revenue and Marketing Operations teams to identify, triage and strengthen processes throughout the customer lifecycle; • Supporting commercial reporting processes from data enrichment, preparation and trend analysis; gathering the insight commercial leaders to make decisions; • Closely liaise with the Growth Product Manager to ensure customer facing processes are integrated with wider business operations. • Work with Global Ops Lead to analyse market trends and input into strategic direction • Enable more pricing agility through continuous review of pricing trends by product and region; • Analyse end to end customer journeys for businesses fitting Elliptic’s Ideal Customer Profile to identify areas for optimisation. • Integrating operational tools and supporting automation around the business • Review existing commercial integrations to ensure continuity of data, resolve discrepancies and amending processes to ensure consistency; • Monitor adoption and work with champions across the business to enable better use of tools. • Reduce inefficiency across the business by supporting teams to build automations of repetitive tasks.
Requirements
Benefits
• Private Health Insurance - we use Vitality! • Full access to Spill Mental Health Support • Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries • £100 cryptocurrency for you! • Cycle to Work Scheme
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