Enterpret enables companies to analyse their customer feedback at scale. We are on a mission to help companies build better products by uncovering insights from their customer feedback.

We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking.

Reach out to us at namaste@enterpret.com

Enterpret

Customer Success Manager

Customer Success role driving outcomes through AI-driven customer feedback solutions.

• Driving positive business outcomes for our customers
• Providing value to our customers that goes above and beyond what is currently possible within the product itself
• Owning a full book of business from onboarding through activation and upsell
• Being an advocate for our customers so that our product+engineering teams continue to build the right products for them
• Only caring about vanity metrics like usage statistics or red/yellow/green statuses
• Being strictly reactive and waiting for our customers to bring us problems
• Doing absolutely everything a customer asks for, regardless of whether it is the optimal solution for them

Senior Customer Success Manager

Sales Development Rep

• As one of the founding Sales Development Representative (SDR), you will represent Enterpret by helping our prospects and customers successfully navigate their journey as they explore customer feedback analytics. Reporting directly to the CEO, this individual will be a critical piece of Enterpret’s go-to-market motion and will be tasked with creating the foundational strategy leveraged by future new-hires for years to come. Although there will be a clear promotion path to becoming an Account Executive, if successful, this individual will have the opportunity to support the growth of Enterpret as an SDR manager, Customer Success Manager, or wherever they believe they can make an impact.

Enterpret Jobs in New York City

Enterpret

Senior Customer Success Manager

Enterpret

Senior Sales Development Representative

Enterpret