Senior Manager, Quality Assurance
August 21
🏡 Remote – New York
Description
• Responsible for shaping and implementing quality assurance and release management processes within Equip, helping to ship faster while increasing confidence in the quality of products. • Oversee a team of seasoned QA engineers, providing mentorship and helping the team succeed. • Drive long-term technical vision and strategy for QA and release management including designing and developing robust test automation frameworks and strategies to optimize test efficiency and ensure the highest standards of software quality. • Provide hands-on technical management, guidance and support to your team, helping prioritize their work, making difficult trade-off decisions, and ultimately being responsible for on-time deliverables and high-quality software. • Establish and monitor key quality metrics and KPIs to evaluate testing effectiveness. • Manage and maintain release pipelines to ensure delivery of value to customers. • Provide guidance on testing methodologies and oversee the testing process for multiple projects. • Stay up to date with, and ensure alignment of, quality assurance and release management processes with industry standards and emerging technologies. • Help troubleshoot production issues as needed. • Assist leadership in project planning, scheduling and resource allocations. • Drive collaboration with cross-functional teams to ensure software products meet or exceed expectations.
Requirements
• 7+ years of QA experience with a substantial track record of excellence in developing and implementing scalable QA strategies and solving complex technical challenges. • 3+ years of people management experience with demonstrated team building and empowerment skills and proven ability to build scalable and high performing teams. • Bachelor’s degree in Computer Science, Information Technology or a related field. • Demonstrated experience leading multiple projects, guiding QA teams, and driving process improvements. • Advanced practical experience and a deep understanding of QA principles, methodologies, tools, and processes. • Proficient in Java, Java Script, Selenium WebDriver or similar programming languages. • Proven experience in testing REST endpoints and in API tools such as Postman. • Hands-on experience with GIT version control and with CI/CD tools such as CircleCI or Jenkins. • Working knowledge on performance tools such as JMeter. • Proven experience in multiple software QA approaches: automated front-end (UI) testing for SaaS products, back-end testing, unit/integration/system testing, black/white-box testing, coverage analysis, penetration testing, performance testing, cross-platform testing, and QA reporting. • Strong analytical skills with strong knowledge of SQL or other scripting languages. • Experience with HIPAA, HITRUST, or other high security environments. • Excellent problem-solving skills with a demonstrated ability to balance business needs, a sense of urgency, and shipping high quality, pragmatic solutions. • Excellent verbal and written communication skills with a proven ability to build successful relationships with individuals at all levels of an organization, including an ability to promote ideas persuasively and effectively, win buy-in for initiatives and work through conflicts with a clear emphasis on collaboration and alignment. • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. • Ability to work standard business hours within the Eastern or Central time zones.
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