Everli is on a mission to help people achieve peace of mind, simplifying life when shopping for groceries. No more queuing, no more parking, no more carrying heavy weights: Everli’s dream is to bring only the good part of grocery shopping, directly at home.

We are in this since 2014 and now we are the main European e-grocery marketplace. Our team has grown to 200 people and we signed more than 100 partnerships with retailers and CPG companies, we serve more than 80 provinces around Europe and - what matters most - we’ve delivered groceries more than 3 million times. 
 
Our fast-growing international team is located in Italy (with headquarters in Milan & Verona) and Poland (Warsaw), with more than 16 different nationalities and a lot of team members working remotely. Despite being spread all over the world, we like organizing company off-sites, parties, events and aperitivi to strengthen the Everli culture. We are large-hearted, focused on the future and very devoted to the mission: ownership and entrepreneurship are actively encouraged and we move fast to make things happen.

Everli

Backend Engineer

Develop high-quality scalable software for Everli's grocery marketplace.

• Join a small distributed team of developers with decision-making autonomy
• Part of an autonomous and heterogeneous squad working with Product, Design, and Analytics
• Responsible for finding solutions for complex problems and owning the process
• Ship high-quality, well-designed, well-tested, and scalable software

Customer Support

Provide customer support and manage orders for a leading grocery marketplace.

• Manage daily contacts with Customers and Shoppers
• Take care of logistics issues and Orders Assignation
• Process customer orders, inquiries or complaints
• Maintain proper administration of order information
• Execute cash collection in line with payment terms
• Report bugs related to apps
• Responsible for product recalls
• Prevent and manage frauds
• Answer technical questions and resolve difficulties
• Familiarize with new products and services

Customer Care Specialist

Support Italian customers during the grocery shopping experience via multiple channels.

• Manage daily contacts with Customers and Shoppers for order cycle support
• Handle logistics issues and order assignation
• Process customer orders, inquiries, or complaints as first line of support
• Maintain proper administration of order information
• Proactively execute cash collection
• Report bugs related to apps
• Responsible for product recall and fraud management

Customer Care Specialist - Categorie Protette

Data Scientist

Develop algorithms for a leading online grocery marketplace to enhance customer experience.

• Join a distributed team of data scientists
• Responsible for building and evolving algorithms
• Own the process from analysis to final delivery

Data Scientist - Core

Analyze data to improve product experience for online grocery shopping.

• You will join a distributed team of data scientists with decision-making autonomy: you will be responsible for your work.
• You will explore our data in order to find and test new product ideas: from customers’ and shoppers’ behaviors to logistic optimization and many others.
• You will support the Product team and stakeholders in deep diving their hypothesis and pursuing a data driven approach in order to prioritize activities and features.

Everli Jobs in New York City

Everli

Backend Engineer

Everli

Customer Care Specialist

Everli

Customer Care Specialist - Categorie Protette

Everli

Data Scientist - Core

Everli

Data Scientist - Product Analyst

Everli