Enterprise Customer Success Engineer

September 10

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The data platform for robotics companies

Robotics • Industrial automation • Cloud infrastructure • Sensing • Machine learning

11 - 50

🔥 Funding within the last year

💰 $21M Series A on 2023-10

Description

• Serve as a bridge between sales, implementation, and ongoing support for customers. • Be a product expert and technical resource. • Communicate with customers to discover needs and convey solutions. • Contribute to the implementation process and write efficient code. • Work closely with internal teams to identify solutions and provide feedback. • Design and implement distributed systems to meet customer needs.

Requirements

• Proficient in React, Typescript and Python • >5 years experience in a customer facing engineering role • Direct experience with Enterprise customers • Solutions Architecture experience • Strong problem-solving ability, excellent communication skills, and genuine empathy • Collaborative spirit, comfortable in a fast-paced environment, and adaptable to change

Benefits

• Competitive compensation • Comprehensive benefits • Stock options • Unlimited vacation policy • Ongoing career development • Internal advancement opportunities • Huge potential for growth