Formant is a single platform for robotics companies and integrators to leverage data, build automation workflows, and prove ROI.

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Formant

Account Executive

Account Director managing relationships for a cloud-based robotics platform.

• Serve as primary contact and trusted advisor for Enterprise customers.
• Build and nurture relationships with stakeholders.
• Develop and execute strategic account plans.
• Collaborate with teams to drive client success.
• Address and resolve client issues promptly.

Account Director - Customer Success

Technical Customer Success

Provide technical insights and support for Formant's enterprise customers.

• Serve as a bridge between sales, implementation, and ongoing support for customers.
• Be a product expert and technical resource.
• Communicate with customers to discover needs and convey solutions.
• Contribute to the implementation process and write efficient code.
• Work closely with internal teams to identify solutions and provide feedback.
• Design and implement distributed systems to meet customer needs.

Enterprise Customer Success Engineer

Business Operations & Strategy

Manage revenue operations for a cloud platform managing fleets of robots.

• The Revenue Operations Manager is responsible for optimizing processes, data, and technology that drive revenue growth.
• Work cross-functionally to ensure alignment and operational efficiency.
• Create scalable processes that enhance the entire revenue cycle.
• Data integrity management across all revenue-related systems.
• Develop dashboards to analyze performance and identify growth opportunities.
• Streamline processes across sales, marketing, and customer success teams.
• Facilitate communication across departments to drive revenue growth.
• Assist in revenue strategies development and execution.

Revenue Operations Manager

Product Manager

Head of Product at Formant, overseeing innovative robotics management platform development.

• Oversee product development process from start to finish.
• Drive product and engineering teams through successful launch of products.
• Develop and articulate a clear product strategy and vision.
• Oversee product team to ensure successful development and launch activities.
• Foster collaboration with engineering, product design, marketing, and other departments.
• Analyze customer feedback to leverage growth opportunities.
• Manage product performance to make data-driven decisions.
• Keep an active pulse on the market by conducting competitive analysis and looking at industry trends.

Formant Jobs in New York City