Director of Contact Center Operations

June 19

🏢 In-office - Manhattan

Apply Now
Logo of FreedomCare

FreedomCare

America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.

Home Health Care

501 - 1000

Description

• Drive Continuous Improvement & Operational Excellence • Deliver & Enable Exceptional Customer Results • Reduce Churn, Community Builder and Culture Champion

Requirements

• Bachelor's or Master's degree in operations management, Logistics, Business Management, or related fields Preferred • 7+ years of demonstrated success of operations experience leading a team of 100+, transforming service delivery at scale, driving elevated levels of customer delight, value creation, and productivity through industry-leading technology and data science

Benefits

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Fun company events • Ongoing learning opportunities

Apply Now
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@techjobsnewyorkcity.com