FreedomCare
America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.
Home Health Care
501 - 1000
HomeCare Sales Specialist
6 days ago
🏡 Remote – New York
FreedomCare
America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.
Home Health Care
501 - 1000
Description
• The HomeCare Sales Specialist role connects with potential patients and caregivers to explain FreedomCare's unique programs. • Work closely with Patients and Caregivers to assist them in the application and enrollment process. • Provide necessary documentation to ensure quick authorization of services. • Deliver high-level customer service with one-call resolution. • Meet monthly performance metrics for case creation and call handling. • Create high-quality cases with accurate data. • Provide empathy and genuine care on each call. • Act as primary contact for prospective Patients and Caregivers during the education process of CDPAP.
Requirements
• Experience with telephonic sales • Experience in managing a high volume of inbound and outbound calls • A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience • Ability to articulate case statuses through detailed notes on salesforce • Ability to resolve issues over the telephone with eager clients comfortably • Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues
Benefits
• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Fun company events • Ongoing learning opportunities
Apply Now
