Sales Associate
September 12
🏡 Remote – New York
Description
•As a Sales Associate you will be a self-starter with an ability to adapt quickly in a fast-paced, remote environment and able to communicate effectively. •Manage the full-cycle customer experience from beginning to end. •Convey passion for our products and their customers each and every day. •Work inbound phone and chat channels to provide a world-class sales experience to customers and prospects. •Use a sales-oriented mindset to manage customer requests and order generation. •Comfortable handling a high volume of product and service questions. •Treat each customer with respect, empathy, and understanding. •Achieve and exceed monthly sales goals. •Utilize your innate sales skills- active listening and qualifying customers.
Requirements
•A minimum of 1 year of high volume sales experience in any environment OR; Bachelor’s Degree •A minimum of 1 year working in a contact center environment, either remotely or in person - you thrive on phone, chat, and email •Excellent written and spoken English •Highly detail-oriented with excellent documentation skills and a sense of personal accountability •Ability to bring an upbeat, professional and respectful approach to work each day •Experience/proficiency in programs such as Five9, Slack, Google Suite •Comfortability and familiarity with working from home and being a self-starter •Tech savvy with the ability to type at approximately 50+ WPM and multitask across various platforms and tabs •Blazing fast internet connection in your Zen work sanctuary
Benefits
•Remote-first workplace (since 2016!) •Competitive pay •Monthly and quarterly commission potential •Health, Vision & Dental Insurance •HSA company contributions •401K with company match component •Generous PTO •Wellness benefits •WFH office and cell phone/internet stipend •A FREE MATTRESS plus an awesome Friends and Family discount!
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