Community Casework Manager

September 10

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The Lesbian, Gay, Bisexual and Transgender Community Center

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The NYC Lesbian, Gay, Bisexual and Transgender Community Center (The Center) empowers LGBTQ+ people to lead healthy, successful lives$1. .$1

51 - 200

Description

• Responsible for case management and supportive community services at The Center • Planning, implementation, and delivery of community and survivor services • Leadership of Case Management and Health Insurance Navigation teams • Management of health insurance navigation and program work plans • Establish and maintain relationships with external providers • Track deliverables associated with grants • Support outreach events with a focus on immigration supportive services

Requirements

• Three to five years of previous experience in program and people management • Bachelor's degree or equivalent transferable life/professional experience • Bilingual or multilingual strongly preferred (Spanish, Bengali, Russian, French-Creole) • Strong experience in program development, project management, and community outreach • Experience leading teams through a supportive and collaborative approach • Trauma-informed experience with survivors of crimes and their families • Significant knowledge and experience working with LGBTQ+, TGNC, BIPOC, and Immigrant populations • Excellent written and verbal communication skills • Superb interpersonal skills and ability to work with diverse backgrounds • A flexible, creative, and assertive self-starter • Commitment to inclusive, multicultural programming and social justice

Benefits

• Comprehensive benefits package includes medical, dental, vision • 401K with employer contribution • Voluntary life and LTD insurance • Paid parental, family care and gender affirming healthcare leave • Generous paid time off policy