GHX is a software-as-a-service company that’s reducing the cost of doing business in healthcare by automating supply chain processes and improving visibility into the products used in patient care. We’ve built the GHX Global Network, the world’s largest community of healthcare trading partners, connecting supply chain, finance and clinical professionals with their suppliers. Our cloud-based technology makes it easier for customers to drive costs out of the healthcare supply chain. Since 2010, we’ve saved the healthcare industry $5+ billion. Today we’re expanding our solutions to further enhance data management and allow integration of clinical and business systems.

The Industry We Serve
Our focus is on the healthcare supply chain, through which hospitals and their suppliers buy and deliver the thousands of medical-surgical supplies that clinicians need to effectively care for patients. For most hospitals, supply chain costs are the second largest and fastest growing operational expense, so reining in these costs is imperative. 

Our Products and Services
At the heart of GHX is the GHX Exchange, a platform that connects healthcare providers and suppliers so they can work together electronically. This helps lower costs and simplifies supply chain management by eliminating error-prone, manual order processes. 

GHX solutions include:
•	An open and neutral electronic trading exchange
•	Procurement and accounts payable automation
•	Content, contract and inventory management
•	Business intelligence and reporting
•	Standards enablement and data synchronization

Customer Support

Manage customer relationships and provide support at GHX.

• Acts as a primary point of contact for customers.
• Works cooperatively with other team members and departments.
• Utilizes Salesforce for customer information.
• Uses the Customer Support Knowledge Base for resolutions.
• Updates and contributes to the Customer Support Knowledge Base.
• Understands roles of peers to escalate unresolved issues.
• Interacts with providers and suppliers for operational support.
• Management and execution of control totals for bank partners.
• Follows up on customer service issues per SLAs and policies.
• Collaborates with peers for timely resolutions.
• Provides innovative thoughts for projects and collaboration.

Customer Support Analyst II

Technical Writer

Create and manage technical and user documentation for a healthcare SaaS company.

• Responsible for developing technical and user guides for a SaaS company in healthcare
• Collaborates with stakeholders to create deliverables
• Manages translation process for educational materials

Sr Technical Writer

Salesforce Developer

Support GHX's Corporate Systems function focusing on Salesforce/Conga platform enhancements.

• Support the objectives of the GHX Corporate Systems function with focus on the Salesforce/Conga platform
• Manage assigned Corporate Systems Service Desk tickets to an established SLA for timely response and resolution
• Assist in special projects respective to continued enhancement and adoption of the Salesforce/Conga platform
• Develop, test, and implement custom solutions within Salesforce/Conga
• Provide system administration support that includes troubleshooting and resolving basic end user system issues, data management requests, and reporting basic configuration

Corporate Systems Administrator II – Salesforce Developer 

Product Manager

Drive AI and data initiatives for efficient supply chain management solutions.

• The Vice President of Product Management, Data and AI, reports to the Chief Product Officer
• Maintains responsibility for their portfolio which includes multiple GHX Product lines and solutions and overall data and AI strategy
• Responsible for product strategy, commercial and operational roadmap execution

Vice President of Product Management, Data and AI

Security Engineer

Lead global security operations and incident response for a healthcare automation company.

• Be a thought leader and industry expert for all functions under Security Operations
• Develop and lead a team of cybersecurity experts
• Proven experience developing SIEM and logging feeds architecture
• Engage with executive level leaders,
• Develop and own Global IR plan

Executive Director, Security Operations and Incident Response

Growth Marketing

Identify and execute growth opportunities, enhance customer intimacy, and mitigate risks.

• Responsible for leading cross-functional teams of senior employees at GHX
• Identify, quantify and execute long-range plan risk mitigation strategies in partnership with the senior leadership team
• Act as subject matter expert for GHX’s strategy serving to drive understanding throughout the organization
• Support the establishment of a solution vision and roadmap for key strategic initiatives
• Align organizational efforts in support of owned strategic initiatives to deliver defined outcomes on time and in budget
• Effectively communicate across the organization in regard to the overall GHX strategy and status for strategic initiatives
• Build and maintain relationships with customers and market movers to support strategic research and initiative execution
• Identify risks, issues, and problems for both the long-range plan and key initiatives, proposing mitigation plans to overcome obstacles
• Able and willing to travel approximately 50% of time

Director, Strategy & Growth – Payables

Full-stack Engineer

Apply modern GenAI models to enhance healthcare solutions through data-driven technology.

• The Senior Software Engineer for Generative AI is responsible for applying modern GenAI models
• Improving current and building new GenAI solutions
• Collaborate with internal and external stakeholders to understand needs and translate into solutions
• Develop and maintain software tools and libraries for generative AI models

Senior Software Engineer for Generative AI

Paralegal

Commercial paralegal supporting GHX’s global sales and product legal matters.

• Reporting to the ED, Associate General Counsel, you will support a range of global legal matters for sales and product teams, including leading negotiating and drafting complex sales and product agreements.
• Using a deep experience in contracts, you will provide clear, reasoned analysis and recommendations on contract risks and risk mitigation options.
• Drafts and maintains template agreements; uses expertise to provide recommendations on alternatives and updates to templates.
• Analyzes current contracting processes and leads cross-functional improvements from development through implementation.
• Uses expertise and industry research to drive best in class contracting processes.
• Supports the LCCA team on other commercial transactions and special projects as needed.
• Collaborates with in-house and outside counsel, including monitoring of outside counsel spend and billing; appropriately escalates issues and provides solutions.
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.

GHX Jobs in New York City

GHX