Glean
Search across all your company's apps to find exactly what you need and discover the things you should know.
11 - 50
Implementation Manager
Yesterday
🏢 In-office - Manhattan
Glean
Search across all your company's apps to find exactly what you need and discover the things you should know.
11 - 50
Description
• Lead end-to-end project management for multiple assigned enterprise SaaS deployments. • Establish strong relationships with key stakeholders at enterprise-level customers. • Collaborate with customers to understand their unique business needs and translate them into clear project requirements. • Coordinate project resources and timelines to ensure successful project execution. • Proactively identify project risks, resourcing gaps, and timeline issues and execute mitigation and escalation flows. • Maintain comprehensive project documentation, including project plans, project templates, status reports, and change logs. • Work closely with multiple teams to identify SaaS solutions. • Establish and manage project key performance indicators (KPIs).
Requirements
• Bachelor's degree in Business Administration, Computer Science, or a related field. • 8+ years of experience in a program or project management role, preferably in Professional Services at a SaaS or technology company • Proven track record of successfully managing large-scale SaaS deployment projects with an emphasis on large-scale, enterprise cloud deployments. • Strong understanding of SaaS software architecture and deployment best practices. • Communication, negotiation, and stakeholder management skills. • Proficiency in project management software tools and methodologies. • Ability to adapt to changing project requirements and priorities. • Problem-solving skills and a results-oriented mindset.
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