(Sales Associate, Full -Time) Editor, Soho Flagship

September 12

🏢 In-office - Manhattan

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Logo of Glossier, Inc.

Glossier, Inc.

Changing how the world sees beauty.

Cosmetics • Beauty • Content • Digital • Lifestyle

201 - 500

💰 $80M Series E on 2021-07

Description

• Ensure exceptional customer experiences through product presentation and care • Collaborate with store team for seamless customer interactions • Train in all aspects of store operations, assisting in both front and back of house • Model and coach customer experience principles for memorable interactions • Operate with optimism and joy, encouraging a fun work environment • Adhere to safety standards as defined by store leadership • Uphold uniform standards and maintain inventory accuracy • Skilled multitasker, accommodating multiple customer requests while maintaining service excellence

Requirements

• 2+ years of experience in a fast-paced customer service operation • Prior experience in an advisory or sales capacity within beauty/skincare • Ability to work a flexible schedule including evenings, weekends, and bank holidays • Passion for creating memorable experiences through meaningful personal interactions • Advocate for all members of our community, promoting inclusion and belonging • Demonstrated ability of empathy and understanding while driving action • Driven by operational excellence • Willingness to roll up your sleeves and jump in when needed • True collaborator in nature • Positive, willing to learn, and motivated to perform in fast-paced environments • Highly adaptable with an ability to multitask • Prior experience with POS or inventory management systems is a plus

Benefits

• Medical health insurance • 401K • Paid Time Off • Short Term and Long Term Disability leave

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