Glossier is on a mission to give voice through beauty. We do this by building products, growing our community, and making decisions in inclusive, customer-devoted, curious, courageous, and discerning ways. We believe in the power of the individual and see beauty as an incredible conduit for connection.

Glossier, Inc.

Sales

Manage customer experiences and operations at Glossier retail locations.

• Ensure exceptional customer experiences through product presentation and care
• Collaborate with store team for seamless customer interactions
• Train in all aspects of store operations, assisting in both front and back of house
• Model and coach customer experience principles for memorable interactions
• Operate with optimism and joy, encouraging a fun work environment
• Adhere to safety standards as defined by store leadership
• Uphold uniform standards and maintain inventory accuracy
• Skilled multitasker, accommodating multiple customer requests while maintaining service excellence

(Sales Associate, Full -Time) Editor, Soho Flagship

Product Marketing

Develop and implement product marketing strategies for Glossier's global beauty categories.

• Assist in the management, development and implementation of the product portfolio and product marketing strategy
• Work closely with the Senior Manager of Product Marketing in developing global strategies for our makeup and balms categories, subcategories, and hero products. This will include distribution and growth strategies, and potentially bringing hero products into markets ahead of the full brand.
• Proactively provide input into the development of global/regional marketing product and support calendars
• Collect and analyze emerging/future trends, sales trends, category shifts, COG changes, market intelligence, and competition
• Assist in presentation preparation for various senior management meetings; initiate and manage cross-functional meetings as needed on behalf of the Product Marketing team
• Support our community-driven listening approach through the management of an internal community platform
• Support wholesale expansion through continual product and category growth analysis to influence assortment strategy and brand direction
• Track and follow-up on forward-looking category and product activation calendars, working cross functionally to support strategic priorities to grow the core business globally
• Support the team with ideating and leading process improvements around project management
• Standardize Product Development briefs and key marketing inputs into the development process, e.g., consumer / community insights, claims that matter, conceptual copy, product overviews, pricing, launch dimensioning, etc.
• Contribute to building a long-term innovation pipeline with key strategic partners, leveraging consumer insights, community feedback, CRM data, and industry / societal / technical trends to provide data-based recommendations for innovation and newness to our product portfolio as well as recommendations for core makeup activations
• Support and drive the makeup category strategy for 2026 and beyond (inclusive of potential international expansion activity), partnering with PD on product concepts that execute on that strategy, defining how they fit within the Glossier portfolio, the point of difference in the market, positioning and approach
• Champion how we further educate on product to build sustained product recognition, product replenishment and loyalty

Product Marketing Manager - Makeup

Social Media Manager

Support social strategy and marketing campaigns for a people-powered beauty ecosystem.

• Support the development of social strategy and social marketing campaigns
• Responsible for audience and engagement growth across all owned channels
• Daily management of channel operations

Manager, Social Media Marketing

Inspire exceptional customer experiences through beauty products in Glossier's stores.

• Ensure customer experience aligns with Glossier's principles
• Collaborate with team for a cohesive customer journey
• Assist in all aspects of store operations
• Model core values and develop customer relationships
• Be a product expert and support team members

Glossier, Inc. Jobs in New York City

Glossier, Inc.

(Sales Associate, Full -Time) Editor, Soho Flagship

Glossier, Inc.

Product Marketing Manager - Makeup

Glossier, Inc.

Manager, Social Media Marketing

Glossier, Inc.

(Sales Associate, Part-Time) Editor, Soho Flagship

Glossier, Inc.