Senior DX Product Manager

August 10

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Honeycomb.io

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The fastest way to visualize, understand and debug software. Find the critical issues that logs and metrics can’t see.

devops • site reliability engineering • observability • microservices • logging

51 - 200

Description

• You’ll own driving the work and outcomes in our telemetry space, including layering differentiating value on top of open standards, building a telemetry pipeline for more than just sampling, illuminating customer telemetry in our UI, as well as shepherding and maintaining our instrumentation SDKs, libraries, agents, probes, and Kubernetes operators. • You’ll foster our commitment to open standards, including participating in the broader OpenTelemetry community. • You’ll be responsible for identifying opportunities for getting events into Honeycomb as easily as possible and lowering barriers to entry for customers of all shapes and sizes. • You’ll collaborate closely with engineering and design in a triad-based working model. • You’ll understand the whole developer experience space at Honeycomb and how telemetry fits together with it and the wider organization. • You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success. Staying close to folks in the field is a high priority for this role. Troubleshooting and problem-solving on the fly is a key aspect for keeping prospects engaged. • You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product. • You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures. • You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing. • You'll align field and product engineering behind your vision, increasing measurable customer outcomes, and being recognized as an SME for the organization.

Requirements

• You’re endlessly curious - a proactive problem solver. You seek data to inform your decision-making and allow that to inform how you prioritize work. You never stop asking questions and you seek answers from your customers, your colleagues and your own research. • You’re a thoughtful communicator and product leader. We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too. This role sits at the intersection of several teams and our users, making communication especially important. • You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly. You enjoy shepherding product work through its entire lifecycle, from early prototype to GA. • You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity. You value making space for learning before pushing toward a solution. • You’re comfortable and interested in technically complex spaces, whether it’s a background being a developer yourself or a history working on technical SaaS products. A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software. • You’re excited to build the next generation of tracing technology!

Benefits

• Base pay (range) of $207,500 - $238,500 USD • A stake in our success - generous equity with employee-friendly stock program • It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience • Compensation benchmarked to San Francisco market - no matter where you live (or move)! • 401k plan to help you plan for your future • A remote-first mindset and culture (really!) • 100% employee coverage for Health, Dental, Vision, Life and Disability insurance • Time to Recharge - In addition to our Unlimited PTO policy, we provide ~23 days off through out the year. This includes a company wide break at the end of the year, and we honor having at least one three day weekend a month (if there is not already a locally observed holiday that month, we add one!) • Pick Your Perk - $600 a year to spend on the perks that you care about most • Work Life Balance and Flexible Schedule options • The tech you need AND a $500 Home Setup Stipend • $200/mo Reimbursement for Cell/Wifi/CoWorking • $1500+ Annual Professional Development Allowance • Up to 16 weeks of paid parental leave, regardless of path to parenthood • Maven Inclusive Family-Building benefit including unlimited virtual appointments, coaches & counselors, and $10K ‘wallet’ to support adoption, surrogacy, IVF, and egg/sperm freezing • Semi-annual performance conversations (we call them Review & Rewards conversations) - so you know where you stand, and how you’ll be rewarded for your impact • Annual compensation review, benchmarking to industry and inflation changes