Honeycomb provides full stack observability—designed for high cardinality data and collaborative problem solving, enabling engineers to deeply understand and debug production software together. Founded on the experience of debugging problems at the scale of millions of apps serving tens of millions of users, we empower every engineer to instrument and query the behavior of their system.

Honeycomb.io

Sales Development Rep

Generate and qualify sales opportunities through innovative outreach methods.

• Generating quality opportunities for honeycomb sales teams through creativity and experimentation utilizing emails, phone calls, and social selling.
• Continually learning, trying new things, and working to better understand our product, our users, our industry, common industry challenges, competitive solutions and new ways to prospect.
• Effectively managing, qualify and convert inbound leads. This means managing your own inbound pipeline, and staying on top of tasks and follow-ups to ensure that no prospects fall through the cracks.
• Executing thoughtful research as part of your account planning that demonstrates a strong knowledge of the prospect’s industry, current technology stack, competition, and business goals to support effective outbound motions.
• Conducting high-level qualification and discovery conversations in strategic accounts. Be confident owning and leading a call with a prospect or group of prospects, levering MEDDPICC and Command of the Message to drive the opportunity forward.
• Partnering closely with experienced sales professionals, who are motivated to see you succeed and develop your skill set.
• Providing timely and accurate forecasts, based on evidence and not hope, and clear visibility on sales and revenue performance by actively handling your pipeline of conversations and opportunities.
• Building skills which will serve you well as you progress in your career, and we hope you do with us!
• We’re a diverse team and we’re looking for you to bring your own, strategic, creative, out of the box approaches and unique flavor to the SDR role! This is an opportunity to learn, grow, and become a successful technical sales account executive.

Sales Development Representative

Developer Relations

Enable engineers to enhance observability in frontend applications for better deployment confidence.

• Bring meaningful observability to web (and then mobile) application developers
• Influence product direction and design decisions
• Help organize meetups and hold office hours to assist developers

Senior Developer Relations Advocate - Front End Focused

Product Manager

Own the telemetry space and enhance observability tools for customers.

• You’ll own driving the work and outcomes in our telemetry space, including layering differentiating value on top of open standards, building a telemetry pipeline for more than just sampling, illuminating customer telemetry in our UI, as well as shepherding and maintaining our instrumentation SDKs, libraries, agents, probes, and Kubernetes operators.
• You’ll foster our commitment to open standards, including participating in the broader OpenTelemetry community.
• You’ll be responsible for identifying opportunities for getting events into Honeycomb as easily as possible and lowering barriers to entry for customers of all shapes and sizes.
• You’ll collaborate closely with engineering and design in a triad-based working model.
• You’ll understand the whole developer experience space at Honeycomb and how telemetry fits together with it and the wider organization.
• You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success. Staying close to folks in the field is a high priority for this role. Troubleshooting and problem-solving on the fly is a key aspect for keeping prospects engaged.
• You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product.
• You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures.
• You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing.
• You'll align field and product engineering behind your vision, increasing measurable customer outcomes, and being recognized as an SME for the organization.

Senior DX Product Manager

Account Executive

Drive sales by articulating product value for an observability platform.

• Articulate the Honeycomb product value proposition and tailor our ROI message to the customer’s discovered use case.
• Conduct sales activities including prospecting and developing opportunities within mid-market and large accounts
• Conduct discovery calls, presentations, and demos with a technical audience, while driving the conversation towards ROI and business pain.
• Navigate from individual contributors and practitioners to technical and business decision makers in the account.
• Focus on customers’ satisfaction. Know the customer’s business and workflows, develop proper contact network within accounts.
• Develop expansion opportunities from our existing customer base to land upsells.
• Provide timely and accurate forecasts, based on evidence and not hope, and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities.
• Leverage and coordinate cross-functional internal teams (Engineering, Marketing, Product, Customer Success) to efficiently navigate sales cycles.
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
• Work strategically with management to identify trending opportunities/challenges, and provide recommended solutions.
• Contribute to post-mortem analysis on wins/losses
• Provide account leadership and direction in the pre- and post-sales process
• Ensure the successful implementation and adoption of Honeycomb through strong account management activities and coordination with pre-and-post sales engineering and support resources
• Be the voice of the customer by contributing product ideas
• Travel as necessary to accounts in order to develop relationships and close large opportunities

Senior Enterprise Account Executive

Drive sales and manage customer relationships for Honeycomb's observability platform.

• Articulate the Honeycomb product value proposition and tailor our ROI message to the customer’s discovered use case. Work with marketing to ensure a consistent feedback loop from the field.
• Conduct sales activities including prospecting and developing opportunities within mid-market and large accounts
• Conduct discovery calls, presentations, and demos with a technical audience, while driving the conversation towards ROI and business pain.
• Navigate from individual contributors and practitioners to technical and business decision makers in the account.
• Focus on customers’ satisfaction. Know the customer’s business and workflows, develop proper contact network within accounts.
• Develop expansion opportunities from our existing customer base to land upsells.
• Provide timely and accurate forecasts, based on evidence and not hope, and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities.
• Leverage and coordinate cross-functional internal teams (Engineering, Marketing, Product, Customer Success) to efficiently navigate sales cycles.
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
• Work strategically with management to identify trending opportunities/challenges, and provide recommended solutions.
• Contribute to post-mortem analysis on wins/losses
• Provide account leadership and direction in the pre- and post-sales process
• Ensure the successful implementation and adoption of Honeycomb through strong account management activities and coordination with pre-and-post sales engineering and support resources
• Be the voice of the customer by contributing product ideas
• Travel as necessary to accounts in order to develop relationships and close large opportunities

Enterprise Account Executive - East Coast

• Articulate the Honeycomb product value proposition and tailor our ROI message to the customer’s discovered use case. Work with marketing to ensure a consistent feedback loop from the field.
• Conduct sales activities including prospecting and developing opportunities within mid-market and large accounts
• Conduct discovery calls, presentations, and demos with a technical audience, while driving the conversation towards ROI and business pain.
• Navigate from individual contributors and practitioners to technical and business decision makers in the account.
• Focus on customers’ satisfaction. Know the customer’s business and workflows, develop proper contact network within accounts.
• Develop expansion opportunities from our existing customer base to land upsells.
• Provide timely and accurate forecasts, based on evidence and not hope, and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities.
• Leverage and coordinate cross-functional internal teams (Engineering, Marketing, Product, Customer Success) to efficiently navigate sales cycles.
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
• Work strategically with management to identify trending opportunities/challenges, and provide recommended solutions.
• Work with management to build strategic territory and account plans
• Contribute to post-mortem analysis on wins/losses
• Provide account leadership and direction in the pre- and post-sales process
• Ensure the successful implementation and adoption of Honeycomb through strong account management activities and coordination with pre-and-post sales engineering and support resources
• Be the voice of the customer by contributing product ideas
• Travel as necessary to accounts in order to develop relationships and close large opportunities

Honeycomb.io Jobs in New York City

Honeycomb.io

Sales Development Representative

Honeycomb.io

Senior Developer Relations Advocate - Front End Focused

Honeycomb.io

Senior DX Product Manager

Honeycomb.io

Senior Enterprise Account Executive

Honeycomb.io

Enterprise Account Executive - East Coast

Honeycomb.io

Mid Market Account Executive

Honeycomb.io