Customer Success Manager

August 7

🏡 Remote – New York

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Logo of INGENIOUS.BUILD

INGENIOUS.BUILD

www.ingenious.build

Construction Software • Project Management • AECO • ConstructionTech • ProjectFinancials

51 - 200

🔥 Funding within the last year

💰 $37M Series A on 2023-11

Description

• Manage accounts, improve products, implement solutions, and build client relationships • Collaborate with IMGENIOUS.BUILD customers, providing guidance and support • Conduct periodic business reviews to ensure value from INGENIOUS.BUILD

Requirements

• 3+ years of experience in a fast paced startup environment in a customer-facing role • Experience working with complex, technical, multi-divisional, multi-geographical customers • Strong leadership, organizational & communication skills • Ability to create structure in ambiguous situations and design effective processes • Passion for technology and for being a part of a fast-growing SaaS company • Experience working with cross-functional teams (e.g. Sales, Product, Marketing) • Nice to Have: Practical Knowledge of Construction or Engineering • Experience working with complex, technical, multi-divisional, and multi-geographical customers in the field of construction or engineering is a plus

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Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@techjobsnewyorkcity.com