The Connected Fleet Intelligence Platform for Safety & Operations Teams - IntelliShift is the ONLY fleet intelligence platform that enables businesses with fleets of vehicles and heavy equipment to EASILY access ALL fleet operations data from a single platform.

IntelliShift's solutions are designed to solve safety and operational challenges and can easily combine with the point solutions you use today to feed digestible views.

Leverage AI dashcams, telematics, inspections, maintenance, and compliance technology to drive better business outcomes. We empower your team to make the intelligent shift from siloed data to one simple, powerful platform.

IntelliShift

Customer Success

Manage customer portfolios to optimize growth and retention for a fleet intelligence platform.

• Develop and manage a client portfolio with a deep knowledge of the customers' business goals and success criteria.
• Manage all customer subscriptions to ensure high retention and mitigate churn risk.
• Identify and execute growth opportunities tied to upsell, cross-sell, and expansion.
• Proactively manage SaaS renewals to ensure contractual continuity.
• Build and foster relationships with all contact levels, with emphasis on value-added relationships with executive and senior leadership.
• Engage with customers on a regular cadence to ensure business alignment and to maximize their value from the partnership.
• Manage the customer through the lens of the customer journey, achieving all milestones along the way.
• Act as a liaison between the customer and other teams at IntelliShift to prioritize issues, elicit feedback, or present customers with new opportunities.
• Proactively manage customer health and engagement to mitigate business risk.

IntelliShift Jobs in New York City

IntelliShift

Customer Success Manager

IntelliShift