Laudio is here to empower and connect frontline healthcare leaders to drive outcomes that matter. With its intelligent leadership solution, Laudio automates repetitive work and serves up daily recommendations and best practices that help frontline leaders gain better visibility into their teams, find opportunities for meaningful connection, and discover clearer paths to achieving their goals. Today, forward-thinking leaders across health systems all use Laudio to scale their impact while leaving the workday more satisfied. Soon, every leader will be able to achieve what seems impossible today, and that is the vision that drives us. To learn more, please visit www.laudio.com.

Laudio

Customer Success

Entry-level support role for Laudio's client engagement and delivery.

• Providing day-to-day support for Laudio implementations and users.
• Be the first line of support for users.
• Develop foundational knowledge of Laudio’s platform.
• Resolve basic administrative user requests.
• Investigate, triage, and escalate cases from stakeholders.
• Support data entry and coordination efforts for implementations.
• Ensure timely delivery of user reporting.
• Identify trends to enhance customer experience.
• Provide administrative support for CE Managers, SDMs, and CEDs.
• Achieve timely resolution of support tickets per SLAs.


Laudio Jobs in New York City

Laudio

Client Engagement & Delivery Associate

Laudio