Level AI
Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
51 - 200
Customer Success Manager
July 9
🏡 Remote – New York
Level AI
Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
51 - 200
Description
• Maintain ownership of existing customers and develop relationships • Drive process change and product adoption • Monitor customer health and take data-driven actions • Conduct Quarterly Business Reviews • Champion customer retention and advocate for customer needs • Collaborate internally and externally to solve customer pain points
Requirements
• 6+ years of experience in an enterprise environment • Desire for continuous learning and innovation • Data-driven and process-oriented mindset • Willingness to work in a startup setting
Benefits
• Market-competitive compensation based on skill set and aptitude • Opportunities for growth and learning • Dynamic startup environment
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