Established in 1991, LSA’s mission is to help people and companies survive and thrive in a global environment. Leading corporations across the globe depend on our language solutions to get the cultural support they need, while benefiting from the best customer service possible.

As one of the largest and fastest-growing language services providers in the world, our employees and linguists know that what they do matters; together, we are making a difference in society through language. Every day, we help millions of non-English speakers overcome communication barriers, meet goals, build trust and grow as individuals. It is this passion for helping others that continues to drive our culture of service excellence, and that keeps clients coming back!

We’re proud to fulfill the multicultural communication needs of more than 1,400 clients worldwide, in over 200 languages, across virtually every industry. Our language solutions include telephone interpreting, translation and localization, video remote interpreting, face-to-face interpreting, sign language interpreting and language assessments.

Language Services Associates

QA Engineer

QA Analyst for quality control processes and performance improvement.

• Serves as administrator of key quality control processes.
• Maintains and analyzes department metrics and produces actionable reports.
• Resolves client feedback and interpreter inquiries of all levels of complexity.
• Collaborates on department projects and key initiatives, leading project phases to completion and implementation by agreed-upon deadlines.
• Analyzes interpretation quality standards and implements quality improvement plans.
• Provides evaluator support for quality assessments and audits their performance.
• Liaises with other departments and collaborates on interdepartmental projects
• Performs other duties as assigned.

Language Services Associates Jobs in New York City

Language Services Associates

QA Analyst

Language Services Associates