August 29
🏡 Remote – New York
• Follow up with customers regarding all invoice issues through Salesforce cases • Ensure timely follow-up and resolution of internal and external inquiries • Contact customer regarding their past due balance • Update collections notes and status to ensure cash forecasting is accurate • Process credit memos and refund requests, ensuring proper approval are in place • Prepare collection analysis and key metrics on a weekly bases • Manage customer specific web portal requirements including daily invoice uploads • Perform month end close related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures
• Bachelor’s degree in Accounting or related field, or equivalent 2 to 5 years of experience in billing and collections • Prior experience with NetSuite and Salesforce (Zuora is a plus) • Analytical and problem-solving skills • Intermediate level Excel (pivot tables, v-lookups, account reconciliations and macros) • Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization • Experience with international accounting operations a plus
• Comprehensive health plans* – 100% of premiums covered for employees & 88% of dependent premiums for US employees • Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays! • 401k, Company ownership in the form of RSU’s & ESPP Program
Apply Now