Solutions Engineer

2 days ago

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Maven AGI

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Generative AI platform to reimagine customer experience starting with support

Customer Support • Customer Experience • Generative AI • Artificial Intelligence

11 - 50

Description

• Pre-Sales Support: Partner with account executives to identify customer needs, present solutions, and drive the sales process from initial contact through to deal closure. • Solution Design: Work collaboratively with the sales and product teams to develop customized solutions that address specific customer pain points and deliver measurable ROI. • Technical Demos: Lead technical demonstrations, proof-of-concept exercises, and product trials, showcasing the capabilities of Maven AGI's solutions in real-world scenarios. • Customer Interactions: Engage with customers to understand their business goals and technical requirements, acting as a trusted advisor throughout the sales cycle. • Light Coding: Develop and modify scripts or small applications to demonstrate product features or support integrations during the sales process. • Proposal Development: Assist in crafting detailed proposals and technical documentation that clearly outline the benefits and implementation of our solutions. • Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings, ensuring we continue to meet market demands.

Requirements

• Sales-Focused Mindset: Previous experience in a sales engineering or pre-sales role, with a track record of supporting successful sales outcomes. • Technical Proficiency: Comfort with light coding (e.g., Python, JavaScript) and experience with software integration processes. • Customer-Centric Approach: Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. • Presentation Skills: Ability to deliver compelling technical presentations and demos to both technical and non-technical audiences. • Problem-Solving: Analytical thinking with the ability to quickly understand complex customer requirements and propose effective solutions. • Passion for Technology: A genuine enthusiasm for technology and a desire to stay current with industry trends and advancements. • Experience with AI and machine learning integrations. • Familiarity with DevOps practices and CI/CD pipelines. • Knowledge of security best practices for integrations.

Benefits

• High Impact in cutting-edge field: Be at the vanguard of AI innovation. • Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes. • Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.