Client Partner

Yesterday

🔄 Hybrid – Manhattan

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Logo of MediaRadar, Inc.

MediaRadar, Inc.

Sales enablement platforms customized for media, and ad tech companies that help you close more deals.

ad sales intelligence and sales enablement

201 - 500

Description

•Manage account health and drive broader solution adoption across the organization. •Rally internal Customer Success and Customer Support teams to swiftly address and resolve customer issues. •Partner with the Finance and Revenue Operations to ensure accurate invoicing and timely payment. •Partner with the Sales team to ensure successful new client onboarding/hand-off and identify and refer cross-selling opportunities within your existing book of business. •Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams. •Drive retention and sustainable long-term growth across the book of business. •Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets. •Create compelling business proposals and negotiate commercial terms. •Collaborate with Marketing team and Customer Success on targeted ABM and user outreach campaigns. •Document client engagement activity and proactively manage your renewal pipeline in Salesforce.com. •Stay abreast of media industry developments and our product enhancements to connect value propositions to your clients. •Share industry learnings with the broader commercial team.

Requirements

•3-6+ years in account management at an Enterprise SaaS company, or equivalent experience leading account strategy with Enterprise customers •Experience establishing and growing senior-level client relationships (Directors, VP’s, SVP’s.), being seen as a trusted advisor •Strong communication & presentation skills, presenting very organized and structured thinking for planning and execution purposes •Experience leading a $5M+ book of business and commercial negotiations

Benefits

•Medical, Dental & Vision Insurance •401k with Company Match •Flexible PTO •Commuter Benefits •Gym Discounts •Summer Fridays

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