Merit’s verified identity platform brings visibility, liquidity, and trust to people-data, giving organizations the clarity to make better-informed decisions, engage with individuals effectively, and pursue their mission efficiently. Merit works with trusted private, state, and municipal organizations to solve critical real-world problems in sectors such as workforce development, emergency services, licensing, education, and defense readiness. Find out more at www.merits.com.Working at MeritWe’re a team of mission-driven people who care about using technology to create more opportunities for people to thrive. If you have the same passion to make a difference, we’d love to meet you.

Merit

Marketing

Run multi-channel marketing campaigns for government agency program constituents.

• Build, manage, and execute multi-channel marketing and communications plans that get people aware of and excited to participate in the program being offered – whether that’s use of Merit’s app/add-ons directly, or a partner’s program
• Bring new ideas to the table. Every partnership is different, so while some tactics and even materials can be repurposed, many cannot
• Define and measure KPIs for each business line and each implementation with an eye to constantly improve
• Build and run surveys, derive insights, and report out action plan internally and externally
• Write, edit, and/or design the materials as requirements evolve

Delivery Marketing Manager

Software Engineer

• Implement technical solutions on the ServiceNow platform
• Support technical aspects and tool solution delivery
• Collaborate with Merit developers for code development and maintenance
• Utilize JIRA for project tracking and issue management
• Resolve ongoing functional issues with stakeholders
• Contribute to technical documentation

Service Now Developer

Account Executive

• Market and Client Understanding
• Technical and Product Knowledge
• Client Relationship Management
• Regulatory Compliance
• Sales Strategy and Coordination
• Sales Process Management
• Negotiation and Partnerships
• Performance Monitoring and Reporting
• Pipeline and CRM Management
• Documentation and Transparency
• Event Participation

Government Sales Executive

Product Manager

• Own the product strategy and vision of Merit’s organization portal and consumer-facing mobile app, and translate the vision into an actionable roadmap
• Work with Go-to-Market, Customer Success and Marketing teams to evangelize and refine the roadmap
• Work closely with UX designers to turn complex, multi-step user journeys into simple, intuitive, self-serve flows
• Produce product requirement documents and specs alongside acceptance criteria
• Work with engineering teams that operate in an Agile environment to turn PRDs into development tickets, and iteratively release features every week
• Work with Test/QA team to validate test plans against acceptance criteria
• Be a strong advocate of security and ensure all features adhere to Merit’s strict data privacy safeguards
• Work with our Compliance team to ensure the platform adheres to all the industry compliance standards Merit is committed to
• Define non-functional requirements and KPIs
• Leverage internal & external user feedback and competitive analysis to understand user needs and improve product plans
• Maneuver comfortably against both the long-term product vision and current priorities
• Deeply understand our customer types and be the voice of the customers

Senior Product Owner

Sales Engineer

• Build a mastery of the Merit platform, all features, and past use cases and build strong understanding of how the platform solves each unique business line needs
• Assist with the design, development, testing, implementation, and continual maintenance and improvements of ServiceNow applications, modules, and integrations in alignment with Merit’s service offerings
• Collaborate with functional stakeholders to document requirements and translate them into technical solutions offerings
• Work with internal Sales Engineering, Product and Solutions Architecture teams to capture feedback from client requests and evaluate the data to create new sales and marketing strategies to target customers paired with ServiceNow capabilities
• Apply their Merit expertise, coupled with their technical background, to demonstrate the Merit platform with prospective clients and help them understand the value of the platform for the client’s specific needs / use case
• Assist with proposal creation and pricing strategies that accurately capture the clients requests and expectations while contributing technical writing support for both solicited and unsolicited proposals in all business lines
• As the client transitions through the contracting phase, assist in ensuring the client has the appropriate ServiceNow applications, modules and integrations to meet their needs
• Provide technical s

Merit Jobs in New York City

Merit

Delivery Marketing Manager

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Service Now Developer

Merit

Government Sales Executive

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Senior Product Owner

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ServiceNow Sales Engineer

Merit