Sales Operations Manager
July 30
🏡 Remote – New York
Description
• Manage and maintain the Salesforce CRM system to ensure efficient lead management and accurate reporting • Integrate and Manage CRM extension applications as necessary (Outreach, People.ai, Zoominfo, and more) • Customize Salesforce to meet the cross functional needs of Marketing, Sales, Finance, and Customer Success • Develop and implement Salesforce and CRM landscape best practices and training programs for team members • Ensure data integrity and accuracy within the Salesforce system • Leverage data loader and other mass cleaning tools to keep the org well maintained healthy • Create and manage dashboards and reports to track key performance metrics • Implement and maintain automation within Salesforce to streamline processes • Maintain direct communication with Enterprise Account Executives to effectively manage opportunities • Enable and Train end-users on existing and new tools as necessary.
Requirements
• Proven experience as a Salesforce Administrator (3-6 Years) • Salesforce.com certified and experience with Flow and App builder • Experience in managing and customizing Salesforce to meet specific business needs • Effective time management and organizational skills • Exceptional problem-solving and analytical skills • Excellent communication and training skills • Proven ability to manage and maintain a Salesforce CRM system • Experience implementing or maintaining a CPQ system • Strong research and account development skills • Demonstrated track record of exceeding performance targets • Positive and energetic phone skills, excellent listening skills, strong writing skills
Benefits
• All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures. • All employees are required to participate in information security awareness and training programs. • All employees have a responsibility to handle data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures. • All employees have a responsibility of reporting information security incidents in accordance with information security policies and procedures.
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