National Safety Council
The National Safety Council is America’s leading nonprofit safety advocate – and has been for over 100 years$1. .$1
Safety Resources & Training • Workplace Safety • Transportation Safety • Teen & Distracted Driving • Home & Community Safety
201 - 500
Customer Service Representative
Yesterday
🏢 In-office - Syracuse
National Safety Council
The National Safety Council is America’s leading nonprofit safety advocate – and has been for over 100 years$1. .$1
Safety Resources & Training • Workplace Safety • Transportation Safety • Teen & Distracted Driving • Home & Community Safety
201 - 500
Description
• Responsible for providing quality customer service to students, instructors, and stakeholders • Conduct inbound customer service calls meeting performance metrics and customer satisfaction standards • Handle customer inquiries applying problem-solving skills • Input student data and process live credit card payments • Document customer interactions in business systems respond to customer messages
Requirements
• High school diploma and at least 2 years of relevant customer service or call center experience • Strong customer service and team orientation • Data entry accuracy and integrity • Bilingual (English/Spanish) desired • Bachelors degree preferred • Experience with Microsoft Office a plus
Benefits
• At least 20 PTO days accrued 1 st year and 11 paid holidays • Flexible work arrangements • Comprehensive medical, dental, vision, and life insurance plans • Flex spending accounts for medical and dependent care • 403(b) & Roth 403(b) with employer match up to 6% • Reimbursable training • Student loan pay down • Dress for your day
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