General Manager Fulfillment Operations - NYC
August 7
🏢 In-office - Manhattan
Description
• Lead a Fulfillment Center by managing in-house logistics of a pick/pack and final mile delivery operation • Utilize systems (Netsuite, RF Smart, Shopify, Hubspot) to troubleshoot, deep dive issues, and streamline processes • Internally interface with cross-functional partners including Supply Chain, Engineering, Customer Service, and Revenue • Continuously maintain responsibility for performance metrics such as safety, inventory accuracy, delivery quality, and customer satisfaction • Innovate on processes to drive improvement and push Odeko into what's next • Manage a team of warehouses associates and delivery drivers, ensuring quality performance that leads to high customer satisfaction • Maintain health and safety standards within the area and promote a positive culture on site • Carry out leadership responsibilities in accordance with the organization's policies and procedures. • Work effectively with support staff (HR, Payroll, Safety & Loss Prevention Manager, Learning and Development) to build and secure support and resources for projects and initiatives
Requirements
• Five -seven (5-7) years of high level warehouse management experience • Extensive knowledge of warehouse monitoring systems • Strong leadership capabilities and the drive to push your team to excellence • Tech savvy and adaptable to new technological processes • Experience with onboarding, hiring, and training new employees
Benefits
• Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career! • Competitive compensation, healthcare benefits, and opportunity for equity • Other great perks - Full lists of benefits available upon request
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